The research is the company’s first consumer 5G market research to integrate user contentment data with market realities, examining the 5G development and market revenue plans of 73 CSPs across 22 regions globally using 105 criteria. Also Read: Google Launches project ‘Relate’ App for people with speech impairment
Ericsson Consumer Lab Has Stated That Pace Setting 5G CSPs Twice As Likely To Grow Revenue
According to the research, there are four phases of 5G maturity: 5G Explorers are people who are just getting started on their 5G journey. 5G Potentials, CSPs that have happy customers as a result of effective 4G networks but have not invested heavily in upgrading 5G networks and offers. 5G Aspirants, CSPs viewed as market rivals dreaming big with 5G while attempting to increase client happiness. 5G Pacesetters, those that are further along in terms of setting the pace for giving excellent 5G availability, efficiency, and creativity but still have room to improve. 5G Pacesetters, one from five CSPs evaluated that customer perceive to be industry leaders in the 5G marketplace, are not actually market share leaders or champions in their respective marketplaces. They have the highest net producer score (NPS) in their markets and are pushing development by providing multiple consumer 5G services on aggregate, including cloud gaming, realistic video (AR/VR), and 5G stable wireless access. While established 5G markets in North-East Asia and North America comprise the majority of CSPs in the 5G Pacesetter class, Europe accounts for one-third. You may be also interested in: “Tablet-in-a-School” Project by KPK Government to Digitize the Education System
